At WPBase, we want you to be fully satisfied with the products and services you purchase from us. If you have any questions, concerns, or problems, please let us know by contacting us through our support form and we will be happy to help you.

Refund Requests

If you believe that purchasing a product was not the right decision and the product you bought is not the most suitable for your needs, we want to make things right. Within 14 days of purchase, WPBase will reimburse the full price paid upon request.

Refund requests must be submitted via our support form. To receive a quick answer, please let us know that you would like a refund and include a clear explanation of why you are not satisfied. We value your feedback as it helps us improve our products and services. Please note that no refunds are provided after 14 days from the date of purchase.

Refund Exceptions

• No second refunds are provided if you have already received a refund for the same product once before.
• No refunds are provided for more than 2 different products in your purchase history at WPBase. If you require multiple licenses, please contact us and we will evaluate your request individually.

Payment of Refunds

Approved refund requests will be processed and refunded automatically to your original method of payment (credit card, Stripe, or other method used). Refunds generally take 7–10 business days to appear, depending on your payment provider.

Late or Missing Refunds

If you have not received a refund yet, please follow these steps:

1. Check your bank account again.
2. Contact your credit card company — it may take some time before the refund is officially posted.
3. Contact your bank — there is often a processing delay before a refund appears.

If you have done all of the above and still have not received your refund, please contact us through our support desk.

Thank you for choosing WPBase. We appreciate your trust in our products and services.