FAQ

We carefully record the most frequently asked questions from our clients and website visitors like you and provide clear and understandable answers.

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Most frequent questions and answers

Our plugins can be purchased directly through our website. Simply select the plugin, add it to your cart, and complete the payment using your preferred method.

We accept secure payments via credit/debit card, Stripe, Google Pay, and Apple Pay. All transactions are encrypted for your safety.

Yes, we offer a 14-day money-back guarantee. If the plugin does not meet your expectations, you can request a full refund within this period.

Absolutely. We specialize in custom WordPress plugin development with AI and automation features. Just share your requirements and we’ll prepare a tailored solution.

Yes, all custom development projects are covered by a clear agreement or contract that defines scope, timeline, and payment terms. This ensures transparency and mutual trust.

All purchases come with dedicated customer support. You can contact us anytime if you face technical issues or need help with setup. Premium plugins include extended support plans.

When you purchase a premium plugin, you receive a license key that grants you access to 1 year of product updates and technical support. An active license is required to use the plugin. While the plugin is installed and the license is active, it will function normally. After the 1-year period, your license will expire. An expired license cannot be used for new activations and may cause the plugin to stop working. To continue receiving updates, security fixes, support, and to ensure the plugin's continued functionality, you must renew your license.

If your license is valid and active, updates are delivered directly in your WordPress dashboard. You can also download the latest versions from your account on our website.

Support is provided through our support desk only. You’ll need to log in with your account to open a ticket. Please note we only support the site where the license key is activated.

All licenses are valid for one year. A valid license gives you access to updates, downloads, and support. With no valid license is not possible activate plugins.

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